Refund Policy Applications for refunds will be granted only if requested prior to the second class meeting and may be made in person, over the telephone, or by writing us. You will be refunded a prorated fee for the class you attended. Refund checks will be mailed within three weeks following the request. If the Department cancels a class, before the start date, an automatic refund will be processed at no cost to the registrant. A $25 Service Charge for any check returned unpaid may be assessed (closed account, NSF funds). A $10 Service Charge for any requested REFUND.